Play responsibly, keep the fun alive
povip believes gaming should be a source of enjoyment, not stress. Our responsible gaming guidelines will help you stay within the right limits and play safely.
Our commitment
At povip, every player's wellbeing and safety is our top priority. Online gaming can be a great source of entertainment, but it should never replace the important responsibilities in life. We want every one of our members to enjoy gaming in a mindful and healthy way.
Safe environment
povip keeps your account and information fully secure through SSL encryption and advanced security measures. We ensure fair play.
Age verification
Our platform is for users aged 21 and above only. A strict age verification process is followed at the time of registration.
Deposit limit setting
You can set your own daily, weekly, or monthly deposit limit. This ensures you stay within your budget while gaming.
Time-out feature
If you feel you need a break, take a temporary time-out. You have the option to step away from gaming for anywhere between 24 hours and 6 weeks.
Self-exclusion
If you need a long-term break, use the self-exclusion option. During this period, access to your account is completely blocked.
24/7 support
Our support team is always here for any gaming-related concerns. Contact us via live chat or at [email protected].
Signs of problem gaming
If you notice any of the following signs in yourself or someone close to you, it is time to take caution. povip is always ready to help.
Gaming is entertainment, not a way to invest. Never bet money whose loss would create hardship in your life. The outcome of every game is entirely random — past wins or losses do not determine future results.
Build healthy gaming habits
- Set a specific budget before you start playing and stick to it.
- Take regular breaks instead of playing for long stretches at a time.
- Avoid gaming when you are drinking or under emotional stress.
- Do not use gaming as a substitute for family and social life.
- Do not play beyond your set time — keep track of how long you play.
- Play for fun only, not in the hope of winning.
povip's safety tools
We have put a number of effective tools in players' hands so they can manage their own gaming experience.
Set a deposit limit
Set a daily, weekly, or monthly deposit cap from your account settings. Once a limit is set, it takes effect immediately. A waiting period applies to requests to increase a limit, which helps prevent overspending in the heat of the moment. The minimum deposit at povip is ৳100 and the minimum withdrawal is ৳500.
Use a bet limit
Set a maximum amount on how much you can bet in each session before you start. This feature keeps you from spending too much time and money on a single game and keeps your budget in your own hands.
Take a temporary time-out
If you feel you need a short break, use the time-out feature. You can temporarily block yourself from logging into your account for anywhere between 24 hours and 6 weeks. No deposits or participation in games are possible during this period.
Self-exclusion — long-term break
If you feel that gaming is causing significant problems in your life, choose self-exclusion. This option blocks access to your account on a long-term or permanent basis. There is no way to reactivate an account while self-exclusion is active. Contact our support team to make this decision — [email protected].
Reality Check
After you have been playing for a set amount of time, our system automatically sends you a message reminding you how long you have been playing and how much you have spent in the session. This helps you stay aware.
21+ age limit
povip strictly prohibits anyone under the age of 21 from using the platform. Online gaming is a form of entertainment for adults and can be harmful to immature minds.
If any underage member of your household uses the internet, please keep your login details secure. You should use parental control software on your device.
Advice for parents
Take the following steps to prevent your child from accessing online gaming sites:
- Use a strong password that is hard to guess.
- Make it a habit to log out on shared devices.
- Install parental control software on your device.
- Keep your bKash, Nagad, or Rocket account details secure.
- If you notice any unusual transactions, inform us immediately.
Ways to get help
Reaching out for help when you have a gaming problem is the brave thing to do. povip will always be by your side.
Contact via live chat
povip's 24/7 live chat support is available in both Bengali and English. Talk directly to our support team at any time.
Get help by email
For detailed concerns, email us at [email protected]. Your identity is kept completely confidential. We respond quickly.
Account protection request
Submit requests for deposit limits, time-outs, or self-exclusion directly to the support team. We will act promptly.
Frequently Asked Questions
Enjoy the best games on povip safely
Play responsibly and enjoy the fun within your limits. Check the FAQ for more information or contact support.